Magnuson Grand Hotel & Conference Center Tyler

It was quiet and the staff was super nice

Breakfast was a no go!

When we made it to the room, there was no toilet paper in the restroom. We asked 2 days in a row for a hair dryer and they never gave it to us. They advertised to have continental breakfast and there was nothing but some apples and a waffle maker.

The best part about this hotel was getting a refund and getting away from it. I got there at 4 AM in the morning and left at 8 AM the same day. There was no hot water yet these people charged me for a full night. Disgusted.

I cannot stress enough what a disgusting, dirty cockroach, infested, broken down, dump this hotel is. I do not know how anybody could spend one night there or they could even call themselves a hotel. I don’t know how they qualify as a hotel.

locations

charged $50 on card in case you get something .I guess-I've yet to get in back-crappy breakfast-no security

The location, accessibility and price

At breakfast, condiments were skimpy and plastic utensils were not available.

The pool

Everything else , room wasn't clean , no towels, bed sheets had burn holes water was leaking from mini fridge that was on the floor toilet didn't work water got shut off

The room did look somewhat like the picture on line, an it was somewhere to lay our heads down after such a long trip.

The staff and the amount of crickets entering our room from under the front door and walking through people smoking.

Location

Bedbugs, people smoking weed outside the door , smelling it in your room

The front desk staff.

Bathtub didn¿t work, because the ¿stopper¿ was broken. No maintenance on staff to fix. No way to get extra towels. It was dirty and extremely disappointing.

The water was turned off when I woke up and they kept saying it will be back on in 5 minutes but by the time it was check out the water never came back on and I wouldn¿t compensate me for the inconvenience . The reason they said was work was being done on

The location and price were unveatable.

The pictures from online were discovered to ve deceiving. The bed had no bedspread and the floor was unclean and sticky. There was a thick build-up of dust where the bed met the wall. The ac quit working early in the morning.

No clean sheets or towels A/C unit wasnt working Door needs to be replacecold air coming through large cracks. Patrons smoking outside door and smoking seeping through Rude housekeeping staff Internet service was down Constant electric interrup

Location

Spotty Wi-Fi Refrigerator doesn¿t work.

Close to everything lots of restaurants, grocery stores ect

It was located within walking distance of my testing location.

It was not very nice at all. The shower only had extremely hot water, some things were old and run down, and I was nervous about bugs because of the state of the room and a couple insect sightings.

Very run down. Very nasty. If it had been refundable I would have went elsewhere. Take this hotel out of your list. This hotel is very old and it¿s never been updated. Vinyl floors that hadn¿t been swept for days and not mopped for a long while.

Nothing, did not stay.

After the horrendous experience the night before, in Abilene, asked to see the rooms: was denied. The lobby restroom was filthy, bug infested, and stunk. Ended up staying at Hilton property close by.

The pool was clean and in good shape. Patio furniture was broke however.

This was one of the worst hotels I¿ve ever stayed in. Me and my family did not feel safe. Non-smoking room smelled like smoke. Construction materials were scattered all over the property. Bed sheets on sofa bed were not clean. TVs did not work.

Clean sheets, comfortable bed, good location.

The bathroom doorknob seemed to have been kicked in and the entire door should have been replaced. There was new tile and floors, but the room needs a paint job. Soap from the previous guest in shower, indicating bathroom had not been properly cleaned.

Staff was friendly and tried to be helpful.

Guest room had plumbing issues. Was put in a different room. When I arrived at the second room, I had to turn the AC units on (they both read 84). After 4 hours, 1 unit had to be turned off and on multiple times, and the room never got brow 77 degrees.